Monday, January 19, 2009

Yes Man : My Thoughts You Can't Decode.

Salam,

How to overcome bias in perception?
For a manager, we believe it's not easy, some rather, bias is a natural behavior of human. As we know, bias can come in many terms such as favoritism, nepotism, cronyism, etc.
The term overcome here is the key word of this assignment.

Do you gone thoroughly what is perception?
Perception is something that the way you think about someone or something and you idea what it is like.

Let's do an example

Where, a man with a good personality, he looks neat, short hair cut, wear a proper attire with a tie, enter an interview room, the panels sure have their own perception toward this boy. Their perception, of course they will assume that this man will be a good role model and so forth even he didn't start any work yet.
At least from 5 panels, there must be 2 or 3 of them will agree this man will be hire by the company because of their perception and idea to this man.

But the question here is how to overcome this situation?!

There are some solutions

The manager should be impartial, he shouldn't be bias, he should be professional towards all his workers. He should be natural, for example he should evaluating the worker in the same rate. He can't evaluate his workers base on their attitude, he should evaluate them base on their performance. He must avoid all the effect that can avoid the effectiveness of evaluating.
If he is professional and never take to heart all his staff's problems.

the second one is he should use the right tools means that if he is give a perception to a worker he can't perceive them by their attitude. If he is evaluating the worker he can't evaluate only at the bad side. He must evaluate both sides of his worker. Manager must train himself so that he not any side of who.

Haaa. From the title, your mind is full with question marks isn’t? emmm..actually,when we got this topic, first word in our mind is quite easy
Some people believe they are masters of their own fate. Other people see themselves as pawns of fate, believing that was happen to them in their lives due to luck or chance. The first type, those who believe they control their destinies, have been labeled as INTERNALS, whereas who see their lives as being control by outside forces, called as EXTERNALS..

‘Personal is Internal and Situational is external’
The co variation Model of Attribution looks to three main types of information from which to make an attribution decision about an individual's behavior. We will explain briefly about this model.
The first is consensus information, or information on how other people in the same situation and with the same stimulus behave.
The second is distinctiveness information, or how the individual responds to different stimuli.

The third is consistency information, or how frequent the individual's behavior can be observed with similar stimulus but varied situations.
From these three sources of information observers make attribution decisions on the individual's behavior as either internal or external
To explain more about the internal and external behavior, we will explain by these two situation:

“Mr. Joe is working at the biggest communication company in KL, Manis Co. as a manager. He is a capable and dedicated worker. His performance always gets the rewards from the management. At the company, everyone respect him.. When his staff asks him what is his secret, he told them that is because of himself. He was the one and the only one who contribute to his successfulness. Thus, he told them that he control and accepts responsibility for own actions. For him “"I have choices, they are mine; I determine what happens to me”

This situation tells us about the internal behavior. Internal behavior is behavior that caused by self. the cause of the given behavior is assigned to the individuals personality, attitudes, character, or disposition. They believe that they control their destinies. For the person who have this behavior, if something attractive happen, they will told others it is caused by themselves while if the situation is unattractive, they believe they have no one else to blame but themselves. Like Mr Joe, he told his workers that he was the only one who contributes to his good performance.

External behavior…Here is the situation……
Samad is a good worker at the well-established company, Ting Tong Fish Co .However due to the economic constraints, the company need to re- size of company and retrench the staff especially those who are not perform well to avoid bankrupt. As a lower subordinate, he thinks that the company put on the pressure onto him and need to compete with other worker. Since then, his behaviors has changed to self-interested or selfish and cheated in doing work to show to the manager that he’s good at working.

So….based on the situation, the environment in the Ting Tong Co. has influenced Samad’s behavior and makes him dissatisfied with his job..This is called External personality.. Means that individual who believes that what happens to them is controlled by outside forces such as luck or chance. They perceive themselves as having little control over those organizational outcomes that are important to them.
A individuals who rate high in externality are less satisfied with their jobs, have higher absenteeism rates, are more separated from the work setting, and are less involved on their jobs.

4 comments:

FULLSTOP!! said...
This comment has been removed by the author.
FULLSTOP!! said...

u got the idea already.
but it is not easy to be impartial,profesional and neutral.

let we add something :

we have to train ourself since we are in children.

bias is a negative thing. so people have to difrentiate which one is good and which one is bad.

in islamic perspective, He ask His subordinates to do a good thing and ignore the bad thing.

if we follow the concept of Amal makruf nahi mungkar,we can avoid this thing from happen.

always think positive.
dont judge the book by its cover, do judge the book by knowing the contents of the book.
u will get something from that, FULLSTOP!!!

Fallin' love with OB said...

TQ

group 6 said...
This comment has been removed by the author.