Monday, January 19, 2009

IT IS INTERNAL OR EXTERNAL DETERMINATION BEHAVIOUR


For this assignment we must identify first whether it is internal or external behavior. There are a number of specific personality attributes that have been found to be powerful predictors of behavior in organizations. The attribution process is the process of deciding whether an observed behavior or event is caused largely by the person (internal factors) or the environment (external factors). Internal factors include the individual’s ability or motivation such as believing that an employee performs a job poorly because he or she lacks of the necessary competencies or motivation. It is refers to individuals who believe that they control what happens to them or masters of their own fate. External factors include lack of resources other people or just luck. It is refers to the degree to which individual is pragmatic, maintain emotional distance, and believes that ends can justify means. An external attribution would occur if we believe that the employee performs a job poorly because he or she doesn’t receive sufficient resources to do the task. It is also depends on three factors which are distinctiveness, consistency and consensus.
DISTINCTIVENESS

Whether an individual displays difference behavior in difference situation.
What we want to know is whether this behavior is unusual. If this action is not usual, it will probably judge as internal

CONSISTENCY

Attribution cues that reflect consistently a person engages in some behavior over time.
CONSENSUS CUES

Attribution cues that reflect how a person’s, behavior compares with that of others.
EXAMPLE :
Madi, Zack, Nora are employees who work in separate firm. Each is absent from work today, and manager must develop and attribution about the causes in order to decide which personnel action is warranted.
Madi – madi is absent a lot. Her co-worker are seldom absent. She was absent a lot in her previous job.
Zack – absent a lot, his co-workers also absent but he was almost never absent in his previous job.
EXPLANATION

Madi’s absent is highly consistent, it is a low – consensus behavior, and it is not distinctive, since he was absent in her previous job. This combination of cues is very likely to prompt a dispositional explanation. Perhaps that Madi is lazy or irresponsible.
Zack is also absent consistently but it is high consensus behavior, in that her peers also exhibit absence.
In addition, the behavior is highly distinctive. She is absent only on this job. This combination of cues will usually result in a situational attribution, perhaps that working condition is terrible or that the bos is nasty.

HOW TO OVERCOME BIAS PERCEPTION

There are several types of bias perception, it is stereotyping, frame of references, expectation, selective exposure, interest and projection. We need to handled or overcome these problems to ensure the stability in a certain organization.
First is stereotyping, for example women and minorities are often stereotyped in organization. Women manager have been stereotyped as being to emotional to be effective leaders. Research shown that these stereotype to be incorrect. The stereotyped of women manager is beginning to fade and should continue to do so. Much of what passes for humor and jokes in the workplace is based on stereotypes and maybe considered as discriminatory and harassment. Such jokes usually have negative effect on human relation. We should consciously attempt to get o know people as individual, rather than a stereotype.
Second is frame of references. For example, if manager want to make a change to increase productivity, they perceive the changes as positive while ignoring management’s perception. Employee may view the changes as a way to get more work out of them for less money when in a broader scope both groups may benefits from the change. Parents and their children often have frame of reference perception differences. To be effective in our human relations, we should try to perceive things from the other person’s frame of references and be willing to work together for the benefit of all people to create a win-win situation.
By: group 1



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Fallin' love with OB said...
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